The Sales Operation Senior Analyst role supports various operational functions for the Producer Licensing and Appointment Team. This role will be primarily responsible for routine reporting, off-boarding of producers, data management and project related support.
Principle Duties and Responsibilities:
Proactively works with team and management to identify and implement improvements to integrate processes and streamline workflows.
Understands technical functions of various systems used in support of Producer Licensing and Appointment Operations
Support additional departmental projects and improvement initiatives as requested
Process producer off-boarding requests which includes terminating producer appointments and drafting communications to impacted producers
Deliver timely routine and ad hoc producer data reports
Maintain positive relationships with internal and external business partners in order to build mutual trust and credibility
Demonstrate commitment to achieving business objectives
Qualifications:
Bachelor's Degree preferred or 3+ years' work experience
Strong organizational skills and attention to detail
Demonstrated strength in external partner focused communications
Ability to successfully handle competing and changing priorities on a continual basis
Ability to remain flexible in an intense and dynamic work environment while managing multiple priorities
Projects a professional attitude and demonstrate effective listening skills on a consistent basis
Acts independently and requires minimal direction
Must be assertive and a team player
Strong work ethic & high standards
Proven organizational skills and results oriented with attention to detail
Expertise with Microsoft Products (Outlook, Excel, Work, PowerPoint)
General Knowledge of Producer/Broker role in selling of Cigna's Products
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 62,200 - 103,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here ( .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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