Job Description

Tobacco Valley Teachers Federal Credit Union in Enfield, CT is seeking a motivated and service-oriented individual to join our team as a Loan Officer. This position includes a structured training period as a Member Service Representative (teller), providing a strong foundation in our systems and member service approach. After successful completion of training, the candidate will transition into the Loan Officer role while continuing to serve as a backup teller as needed.

This role is ideal for someone who can work independently, exercise sound judgment, and thrive in a fast-paced environment while delivering exceptional service to our members.

Schedule:

• Monday–Friday: 7:50 AM – 4:40 PM
• Rotating Saturdays (required): 8:50 AM – 12:10 PM

Key Responsibilities (Loan Officer):

• Evaluate, process, and disburse consumer loans, home equity loans, and credit cards
• Analyze credit reports and identify opportunities to recommend additional credit union products
• Communicate clearly and professionally with members, both verbally and in writing
• Maintain accuracy and attention to detail while managing multiple priorities
• Stay current on lending regulations, compliance requirements, and credit union policies through ongoing training

Training & Member Service Responsibilities:

• Complete initial training as a Member Service Representative (teller)
• Serve as a backup teller, including Saturdays as scheduled
• Accurately process member transactions in accordance with established policies
• Provide courteous, professional, and confidential service
• Adhere to all security protocols, compliance standards, and internal controls

Qualifications:

• High school diploma or equivalent required
• Experience in lending, underwriting, loan processing, or banking preferred, but not required
• Previous teller or cash-handling experience is a plus
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize effectively
• Proficiency in basic computer applications (Word, Excel, email)
• Excellent interpersonal and communication skills
• Team-oriented mindset with a commitment to member-focused service

Why Join Us?

• Supportive, community-focused workplace
• Collaborative team environment
• Opportunity to grow into a lending role and expand skills across multiple functions

Benefits Include:

• Health insurance
• Paid holidays, vacation time, and sick leave
• 401(k) retirement plan

We are proud to be an Equal Opportunity Employer.

To apply please send your resume to Cynthia at csikes@tvtfcu.org.

Job Type: Full-time

Pay: $25.00 per hour

Work Location: In person

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