Job Description

The Human Resources Associate is responsible for supporting the day-to-day operations of the Human Resources department. They serve as a key contributor in areas of employee onboarding and learning, hiring, employee relations, and benefits administration, with a continued focus on maintaining our Best Places to Work culture.

ESSENTIAL FUNCTIONS

• Talent Acquisition and Onboarding

• Work with regional Talent Acquisition partners to execute recruitment strategies through networking, social media, local college/university relationship building and other creative methods for attracting talented candidates
• Create and manage job postings
• Conduct initial screenings and make recommendations for further consideration to hiring managers
• Partner with Talent Acquisition and L&D Programs team on annual internship program in collaboration with local leadership

• Assist local leaders and colleagues with questions and guidance on hiring/onboarding process
• Work with TA team members and local decision makers on interview scheduling
• Administer screening procedures (assessments, background checks, reference checks etc.)
• Employee onboarding in partnership with hiring managers and the operations team members
• Facilitate new hire orientation process
• Communicate new hire information to payroll
• Complete I-9 and e-verification of all new employees within three days of hire
• Conduct 60-day check-ins with new hires

• Employee Relations

• Proactively work with managers and colleagues to address employee performance issues, report complaints to regional HR leadership, and provide guidance to local leadership and people managers on appropriate resolution.
• Support performance management process that ensures ongoing feedback and development opportunities, and work with people managers on effective use of the program
• Escalate significant employee relations issues and formal performance counseling process to regional HR leadership
• Collaborate with regional HR team to ensure compliance with West practices and policies

• Administer OSHA and workers’ compensation programs
• Support Office Leaders with local emergency action plan, including coordination of any first aid, or first responder training

• Talent Development

• Identify employee development needs, and support the development and delivery of companywide learning strategies and programs in partnership with Learning & Development
• Effectively promote and publicize learning opportunities available to colleagues
• Support of annual mentorship program as needed

• HR Administration

• Assist with administration-related inquiries from West region HR team and national MMA team
• Maintain current employee files, including filing of documents
• Administer HR systems
• Train employees on systems
• Fully utilize HR applications to the company’s advantage.
• Recommend /implement new policies and procedures to improve HR department efficiency
• Create and distribute reports for local management as necessary or requested
• Assist Regional Learning & Development Team with program administration
• Update and communicate changes of policies and procedures as necessary
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Manage exit process for employment terminations

• Colleague Communication and Committee Membership

• Support and participate in local culture initiatives.

• Engage local colleagues in office activities
• Communicate well-being programs and assist with onsite well-being related educational opportunities
• Support and participate in local community service events

• Additional responsibilities necessary to successfully complete role

• Provide back-up support to other HR team members
• Any other duties that may be assigned

KNOWLEDGE, SKILLS & ABILITIES

Successful candidate will be an outgoing, service-oriented individual with high personal standards and a hands-on work style.  This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.

This position interacts with and provides service to a large group of colleagues and external vendors.  The Human Resources Associate must be positive and approachable, and work effectively with diverse personalities.  In addition, the following is required:

• Minimum 2 years’ experience working within a fast paced, service oriented, professional team environment with responsibilities directly related to the above is required; previous HR experience preferred
• BA or BS degree majoring in Industrial Psychology, Organizational Development or Human Resources; or Certification in Human Resource Management through a PHR/SPHR accredited educational program or professional organization preferred
• Strong knowledge of multiple human resource disciplines to include federal and state labor laws, wage and hour regulations, employee relations, recruitment, and benefits and compensation administration
• Proficient in the use of MS Office software (Outlook, Word and Excel) and the Internet
• Exceptional verbal, written and communication skills
• Must be well organized, dependable and team oriented with the ability to prioritize, maintain a high level of confidentiality, and work effectively with all departments.
• Valid driver’s license and reliable transportation required

WORK ENVIRONMENT & PHYSICAL DEMANDS

• May require occasional weekend or evening availability for special volunteer events.
• Requires ability to travel regularly to all MMA Hawaii offices and work onsite for the majority of the day.
• This position requires work in an office environment with significant use of a computer and ability to communicate with employees both verbally and in writing.

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