You’re the one who keeps the day moving, the team aligned, and every customer taken care of without missing a beat.
Hourly pay: $25 to $35 per hour based on experience
Full-time position with consistent scheduling
Typical schedule: Monday through Friday, 8:00 AM to 5:00 PM
40 to 50 hours per week with steady workload
Company-paid medical, dental, and vision coverage
Stable role with a trusted, established plumbing company
Work with a team that values organization, communication, and follow-through
Be part of a company known for dependable service and strong community reputation
Clear expectations and a structured workflow using ServiceTitan
Your role directly impacts customer satisfaction and daily success
Supportive environment where your coordination skills are respected and relied on
Answer inbound customer calls and gather accurate service details in Woodland, CA
Schedule plumbing service appointments using ServiceTitan
Dispatch technicians based on availability, skill set, location, and job urgency
Handle same-day and emergency service requests with efficiency and accuracy
Monitor technician routes, job progress, and arrival times throughout the day
Communicate schedule updates and changes with technicians in real time
Maintain detailed job notes, customer records, and appointment logs
Deliver professional, friendly, and solution-focused customer service on every interaction
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
2+ years of dispatching or scheduling experience specifically within a service plumbing environment
Experience using ServiceTitan is preferred but not required
High school diploma or equivalent
Strong multitasking and organizational skills in a fast-paced environment
Clear and professional communication skills, both written and verbal
Ability to prioritize urgent and same-day service calls effectively
Comfortable using scheduling software and maintaining accurate digital records
Hall's Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange
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