Call Center Agent Job at Moodreact, Holland, OH

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  • Moodreact
  • Holland, OH

Job Description

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Introduction

Join a communication-focused team where customer support and professionalism are key priorities. This role is ideal for individuals who enjoy helping others and developing strong communication skills.

Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Assist customers with inquiries, requests, and issue resolution.
  • Provide accurate information while following company procedures.
  • Document customer interactions and maintain organized records.
  • Support service goals and contribute to team performance.

Qualifications

  • Strong verbal communication and active listening skills.
  • Professional and customer-focused attitude.
  • Comfortable working in a fast-paced call environment.
  • Reliable, organized, and detail-oriented.
  • Entry-level applicants encouraged; training provided.

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