Job Description

Description & Requirements

Since Roon’s initial release in 2015, our device ecosystem has grown and Roon now interoperates with a large variety of hardware and software products, including USB and Networked DACs, streamers, speakers, NAS’s, mobile devices, computers, and appliances. Our Roon Ready certification process was developed to ensure that all certified devices guarantee the best experience possible for our users.

We are seeking a highly motivated supporting Associate Test Engineer to join our team in-person in Richardson, TX. The successful candidate will play a critical role in ensuring that all Roon Ready program devices meet our technical requirements and provide a consistent and class-leading user experience. The candidate in this role will work alongside an experienced Testing Engineer, supporting the day-to-day needs surrounding device testing, with an emphasis on international shipping logistics, hardware and software support.

What You Will Do:

• Manage incoming and outgoing shipments of hardware, facilitate Customs clearance for incoming international shipments.
• Manage the inventory of partner devices submitted for certification.
• Ensure the devices received are ready for testing; keep track of and update device firmware, queue physical hardware, and prepare required system setup processes.
• Assist with the execution of the Roon Ready certification protocol; conduct hands-on testing of partner devices to ensure compliance with our Certification Program's technical requirements.
• Work with cross-functional teams to identify and address any issues that arise during the certification process.
• Report any issues found during testing to the partner management team.
• Assist as a member of a testing team with potential solutions to test failures.
• Support product development teams with engineering processes and hardware testing on case-by-case scenarios
• Aid Customer Support team members with user issues relating to Partner hardware and its relation to the Roon app.

What You Need to Be Successful:

• High School Diploma
• 1+ years of experience in certification testing, systems integration, QA or Engineering departments, preferably in consumer electronics.
• Strong understanding of software and hardware testing methodologies.
• Firm grasp on networking and troubleshooting.
• Strong communication and interpersonal skills.
• Able to work effectively both independently and as part of a team.

Bonus Points if You Have:

• Undergraduate Degree in related field.
• You are familiar or willing to learn about audio engineering practices, digital signal processing, analog and digital audio interfaces, audio codecs, audio drivers, and audio protocols.
• You have a passion for audio gear and ensuring the highest quality standards in technology products

What Makes You Eligible:

• Be willing to travel up to 10% domestic and international travel as needed.
• Be willing and able to work at our Richardson, TX office location ( 5 days a week)
• Successfully complete a background investigation and drug screen as a condition of employment (post offer).

What We Offer:

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

#LI - Remote

#LI-NW1

Pay Transparency

$ 73,500 - $ 107,800

Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.

Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.

Benefits

HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.

You Belong Here 

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  

About HARMAN: Where Innovation Unleashes Next-Level Technology 

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.() 

Job Tags

Full time, Temporary work, Work at office, Immediate start, Remote work, Flexible hours

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